Privacy Policy | Medinet Ltd.

Your privacy and the security of your personal data are very important to us. We therefore make the following Privacy Notice available to you to transparently provide you with information according to the EU General Data Protection Regulation (EU 2016/679) - GDPR:

Who is processing your data
Why is the processing of your data important for us
What kind of data we process
When we process your data and
Your rights concerning the processing of your data

Please read this Privacy Notice carefully. For more information about the use of cookies on our websites, please see our Cookie Policy.

1. Contact Details

If you want to know the contact details of the data controller for this website please see our imprint.

To contact our Data Protection Officer please send an e-mail to dp@medinet.gr

2. What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

3. How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

4. Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

5. How do we store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

6. How do we communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

7. How do we use cookies and other tracking tools?

We use so-called cookies on our website. Cookies are text files that are stored in or by your Internet browser on your computer system. When you visit our website a cookie may be stored on your system. This contains an individual character string that can be used to identify your browser the next time you visit the website. In the following sections we explain in detail what types of cookies we use and what data is processed by using which kind of cookie.

You have full control over the use of cookies. These are stored on your computer and the data is transmitted from this cookie to our site.

By changing the Internet browser settings you can deactivate or restrict the transmission of cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically by changing your browser settings accordingly. Please note that if you deactivated all kinds of cookies generally for our website it may no longer be possible to use all functions of the website. When you visit our website you will be informed about our use of cookies and we will obtain your consent to the processing of the data used in this context. By informing you about the use of cookies we also refer to this privacy terms and cookie policy.

7.1 Technically Required Cookies

These cookies are required for the navigation of the websites and to use their functions, such as accessing the secured areas of the website. Without these cookies certain services such as registration of products or registration for trainings are not possible.

The legal basis for the processing of personal data using technically required cookies is Article 6 para. 1 lit. f GDPR. The data collected by technically necessary cookies are not used to create user profiles.

For the storage period of technically required cookies please see table below.

Technically required cookies cannot be deactivated.

7.2 Performance and Functionality Cookies

We also use cookies on our website for analyzing purposes of your surfing behavior. This data is not stored together with your other personal data.

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages.

For these purposes, there is a legitimate interest as a legal ground according to Article 6 para. 1 lit. f GDPR for processing your data because we can improve the quality of our website and its content through the use of these cookies. In addition it permits us to learn how the website is used and thus enables us to continuously optimize our offers to you.

For the storage period of cookies for the analysis of the surfing behavior please see the table below. You can click on the button below to opt-out of the use of these cookies.

7.2.1 Google Analytics

On our websites we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies. The information generated by the cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google uses this information on our behalf to evaluate the use of our online offer, to compile reports on the activities within this online offer and to provide us with further services connected with the use of this online offer. Pseudonymous user profiles can be created from the processed data.

We use Google Analytics only with the enabled IP anonymization configuration (“gat._anonymizeIp();”) to ensure an anonymized collection of IP addresses (so called IP-masking). This means that your IP address will be anonymized by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser is not merged with other Google data.

You can prevent Google from collecting and using your data (cookies and IP address) by downloading and installing the browser plug-in available here: http://tools.google.com/dlpage/gaoptout.

Further information regarding the data use for advertising purposes by Google, possible settings and objections can be found on the Google websites:

https://policies.google.com/technologies/partner-sites ("Data use by Google when using our partners' websites or apps"),
http://www.google.com/policies/technologies/ads ("Data use for advertising purposes"),
https://adssettings.google.com ("Manage information that Google uses to show you advertising"),
http://www.google.com/ads/preferences ("Determine which advertising Google shows you").

As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie is stored on your device as a result. It bears the information that we may not store your data for Google Analytics. If you delete your saved cookies, you must click this link again.

7.3 Cookies used for Advertising or Social Media

These Cookies are set by third-parties and are used to collect information about the user's visited websites (web tracking) so that individualized advertising can be displayed.

For these purposes, there is a legitimate interest as a legal ground according to Article 6 para. 1 lit. f GDPR for processing your data because we can customize our advertisement to your wishes. However, we also ask you to consent to the use of these third party cookies by clicking the button on the cookie acceptance layer you see upon visiting our website for the first time. Therefore, the legal ground is also based on Article 6 para. 1 lit. a GDPR.

For the storage period of cookies for the analysis of the surfing behavior the above mentioned applies (see under 3.8) as long as there are no special retention or storage periods which can differ from cookie to cookie and are listed in the table below. We furthermore want to inform you about the use of the following services from third party provider for marketing and advertising purposes.

7.3.1 Google AdWords

On our websites we use Google AdWords. Google AdWords is an online advertising program by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). We use, on the one hand, the remarketing function within the Google Adwords service. With the remarketing function, we can present adverts based on their interests to website users on other websites in the Google display network (Google itself, so-called “Google ads”, or on other websites). For this, the user’s interaction on our website is analyzed, e.g. the offers the user is interested in, to be able to show target adverts on other pages after visiting our website. To do so, Google saves a number in the user's browser when they visit certain Google services or websites in the Google display network. This user's visits are recorded via this number, which is referred to as a “cookie”. This number is used to uniquely identify a web browser on a particular computer and not to identify a person; personal data is not stored. You can deactivate the use of the cookie by Google by following this link, then downloading and installing the plug-in provided there: https://www.google.com/settings/ads/plugin. For more information on Google remarketing and the Google data privacy declaration, see: http://www.google.com/privacy/ads/

We also use so-called conversion tracking as part of the Google AdWords service. When you click on an advert placed by Google, a cookie is stored for conversion tracking on your computer/device. These cookies become invalid after 30 days, do not contain personal information and are not used for personal identification. The information obtained using the conversion cookie is used to produce conversion statistics for AdWords customers who have chosen conversion tracking.

You can prevent the installation of cookies by adjusting the relevant setting in your browser software; but in this case, we expressly point out that you may not be able to use the full functions of this website. You can also deactivate interest-related adverts on Google and interest-related Google adverts in the web (within the Google display network) in your browser by activating the “Off” button under http://www.google.com/settings/ads or deactivating it under http://www.aboutads.info/choices/. You can find additional information on related options and data privacy at Google under https://policies.google.com/privacy.

7.3.2 Social Network Advertising (Remarketing/Retargeting Cookies and Pixels)

On our websites we use the function of Facebook Retargeting pixel (Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The remarketing or retargeting tags establish a direct connection between your browser and the Facebook server when you visit our website. A remarketing tag will be implemented on our website to perform this function. This will send the information about your visiting on our website directly to the Facebook server.

If you are logged in at your Facebook account at the same time, Facebook assigns this information to your user account. If you are not logged in, this information is immediately discarded by the respective provider.

If you would like to learn more about Facebook's collection and use of the data or about your rights and options for protecting your privacy in this context, please refer to the privacy policy of Facebook (https://www.facebook.com/about/privacy/).

If you do not want Facebook to associate the collected information directly with your Facebook account, you can disable the remarketing function "Custom Audiences" at https://www.facebook.com/ads/website_custom_audiences/. You must be logged in to Facebook.

7.4 Social Plugins

7.4.1 Facebook

When signing in on one of our websites and creating an account, you can choose to do so by connecting your Facebook account with our website. During registration as well as when logged into our website, information about your use of our website will be directly transferred to Facebook. We have no influence on the data gathered by Facebook. If you are logged into the social network, your use of our Website can be referenced to, and automatically show in your Facebook account.

The data controller for the Facebook service regarding the U.S. and Canadian users is: Facebook, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. The data controller for users outside the U.S. and Canada is: Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, 2 Dublin, Ireland. Information about privacy at Facebook can be found here.

7.4.2 LinkedIn

This website uses the “LinkedIn Insight Tag,” a conversion tool created by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. This tool allows us to show you ads on other websites based on your interests. This requires a cookie to be stored on your browser, which will be valid for 120 days. LinkedIn then provides us with anonymized reports containing data relating to advertising activity and information on your interaction with our website. You can find further information about LinkedIn’s data protection in their privacy policy here.

You may, at any time, prevent LinkedIn from collecting data generated by the cookie and related to your use of the website and prohibit the processing of said data by LinkedIn by setting an opt-out cookie, which will prevent all future collection of your data when visiting this website. To download this opt-out cookie, click on the following link:

Deactivate LinkedIn Insight Tag

The opt-out cookie only applies in this browser and for our website, and will be stored on your device. If you delete the cookies in this browser, you will be required to re-download the opt-out cookie.

The data processing carried out with regard to the function of the “LinkedIn Insight Tag” is in accordance with Article 6(1)(f) of the GDPR, in that we have a legitimate interest in providing you with personalized adverts and analyzing the use of our website.

7.5 Other third party services

7.5.1 Google maps, reCaptcha, YouTube

This website uses the map service Google Maps. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the functions of Google Maps it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. The use of Google Maps is in the interest of an appealing representation of our online offers and events and to make it easy for you to find the places indicated by us on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f) GDPR. You can find more information on the handling of user data in Google's data protection declaration: https://policies.google.com/privacy.

To protect your orders via internet forms, we use the service reCAPTCHA of the company Google Inc. (Google). The query is used to distinguish whether the input is made by a human or an abusive automated, mechanical processing. The query includes the sending of the IP address and any other data required by Google for the reCAPTCHA service to Google. For this purpose, your input will be transmitted to Google and used there. By using reCaptcha, you agree that the recognition you provide will be used to digitize old works. However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within Member States of the European Union and countries that are parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of this service. The IP address sent by your browser as part of reCaptcha will not be merged with other data provided by Google. This data is subject to the deviating privacy policies of Google. For more information about Google's privacy policy, please visit: https://policies.google.com/privacy.

The legal ground for processing your data by using this service is based on Art. 6 para. 1 f GDPR as the website operator has a legitimate interest in protecting his website offers against abusive automated spying and spam.

We have integrated YouTube videos into our online offering, which are stored on http://www.YouTube.com and can be played directly from our website. These are all integrated in the "extended data protection mode", i.e. no data about you as a user will be transmitted to YouTube if you do not play the videos. Only when you play the videos will the data referred to in paragraph 2 be transmitted. We have no influence on this data transmission.

By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website. In addition, the data specified in § 3 of this declaration will be transmitted. This is independent of whether YouTube provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. YouTube stores your data as user profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such evaluation takes place in particular (even for non-logged-in users) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.

The legal ground is based on Art. 6 para. 1 f) GDPR as it is necessary to show you specific videos.

For more information on the purpose and scope of data collection and processing by YouTube, please refer to the privacy policy. There you will also find further information about your rights and setting options to protect your privacy: https://policies.google.com/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

8. How can your site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at [your email] or send us mail to: dp@medinet.gr .

9. Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

10. Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [your email] or send us mail to: dp@medinet.gr